Booking Terms & Conditions
A credit or debit card will be required to make a confirmed booking.
Arrival and Departure – Rooms are available from 2pm on the day of arrival and 10am on the day of departure.
WE DO NOT accept stag/hen/group parties, we reserve the right to cancel any booking made online and charge the full amount of the stay. If you require further details please contact ourselves direct on 01947 600246
Smoking – We are a strictly non-smoking establishment and reserve the right to terminate a stay if this is broken. Please note, failure to comply with our non-smoking policy will result in being charged for the full stay plus an additional £50 cleaning fee.
Damage and Accidents – Damage and accidents happen and we would not normally charge for minor breakages, however we reserve the right to charge for any damage incurred.
Liability – We do not accept liability for any loss damage or injury to either persons or posessions, unless proven to be a negligent act on our part.
We reserve the right change terms and conditions at any time without prior notice.
Cancellations, Refunds and Terminations – Where a room(s) cannot be let due to circumstances beyond our control, we will give a full refund. If you should need to cancel a room we require at least 7 days notice, failure to meet this requirement would result in the full amount being charged. If we can re-let the room(s), we would refund the total amount minus an administration charge equal to one nights stay. We reserve the right to terminate a stay should guests be abusive/violent. We strongly advise all guests to take out travel insurance.